Technical Support Center is available online Monday through Friday

Hours of operation are 9:00 AM to 5:00 PM Eastern Standard Time

Users are required to registered before they can access the support portal.

Customers who have not yet registered their Savage Fly products may do so through the Registration Page. If you have questions about the Technical Support Center, please call 1-248-491-5837.

Savage Fly Technical Support bridges many of the gaps separating customers support from customer satisfaction....
Our technical support team uses our products and industry expertise to ensure you receive valuable, quick assistance. We offer a variety of technical support options to suit your timeframe and budget. Regardless of the Savage Fly product you use, or your organization's size, we pride ourselves on providing support for each and every customer. We also offer a wealth of free Web-based support information which can be obtained by logging into the customer supprot portal. If you have any questions regarding your support options please contact Sales@Savagefly.com


The Customer Support Protal constains the following FREE on line resources....
Knowledgebase
Newsgroups
'TechSide' news letter
Resource library for samples and plug ins

 

Defect Reports
To report a defect,Click Here . Be as detailed as possible in the description area. An incident number will be sent to your email address for further communication or incident resolution. Savage Fly takes product quality very seriously. If you have any concerns regarding the quality of your Savage Fly Product you can contact Quality Assurance at QA@savagefly.com

enhancements
Enhancement Requests

To request and Enhancment,Click Here . Your feedback is very important to the success of our products. We’re happy to take your suggestions for new products, product features, documentation enhancements, general feedback or any other comments you wish to make about our products. All requests will be sent to a member of our Product Management team, the CTO and CEO for consideration for future product releases. Thanks again for taking the time to make your suggestions. Your feedback is invaluable in our commitment to provide superior services and support. If you have any questions regarding product roadmaps of your Savage Fly Product you can contact Product Management at PM@savagefly.com

enhancements

Partner and reseller Support
Savage Fly Inc. partner and reseller support includes product support as well as marketing support. Log into the partner support portal for all of your technical and marketing support.
The partner support portal is currently unavailable. Please contact Partners@savagefly.com for assistance
Partner and reseller support options includes
» Partner Education and certification
» Outsource Consulting services (for partners only)
» Marketing Material and press releases

 
 
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